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Frequently Asked Questions

 

Below are the answers to the questions we receive most frequently from Tenants. More details and services can be found in the Tenant Services section.

How do I apply for an available property?

Applications are available online and we typically have printed applications available at open house showings. To apply, you must complete the application, provide copies of the necessary identification and income verification documents and pay the application fee.

 

More details on what information is required, forms of payment that are accepted and how to submit the application can be found here:

 

How to Apply 

What happens after I submit the application/What is the screening process?

After the application is submitted, it is reviewed. If there is missing information, issues or potential concerns, the applicant may be contacted before the screening process. It is important to be sure that all of the information included on the submitted application is truthful and accurate.

 

Tenant screening includes an evaluation of credit history, criminal background, employment and current and past landlord references. By submitting the application, the applicant authorizes Bassett Properties, Inc. to obtain and review all of the information listed above. 

If I have poor credit will I be disqualified?

We evaluate and consider the totality of the information obtained during the screening process, rather than focus on a specific number such as a credit score, therefore a poor credit score alone may not be a disqualification.

What are typical lease terms?

Typical lease terms include a minimum of 12 months with payments due on the 1st of each month. Upon lease signing, the first month's rent, security deposit and water escrow payment (if applicable) are due. 

When is rent due and what are my payment options?

Rent is due and must be received by the 1st of each month, unless specified otherwise in your lease agreement. Rent payments received after the 1st of the each month will be considered late and are subject to a late fee, as specified within the lease agreement.

 

For your convenience, rent may be paid in a number of ways.

 

A. Automatic withdrawal

 

B. Online with a credit card or Paypal

 

C. Mail or In-Person Delivery to Bassett Properties, Inc. at 19785 W. Twelve Mile Rd., Suite 126, Southfield, MI 48076 (please note this is a UPS location). Checks or money orders made out to Bassett Properties, Inc. are acceptable methods of payment. Please remember never to send cash in the mail or in-person delivery. Bassett Properties is not responsible for any lost or stolen cash.

Are utilities included?

For single family homes, utilities are not included. There are some condominiums that include water within the association dues that are included in the monthly rent. 

How do I pay for water?

Unlike other utilities, single-family home water cannot be transfered into a Tenant's name for direct billing. To manage water payments Bassett Properties collects a specified, estimated amount per month for water from the Tenant(s), along with the rent payment. That specified, estimated amount is put into a separate account each month and from that account the water bill is paid. We monitor and continuously evaluate the water statements to ensure the collection amount each month is as close as possible to the actual usage. The amount collected monthly for water may adjust depending on usage.

Can I have a pet?

Each individual property has it's own restrictions, however it is typical that pets are allowed for a one-time $200 non-refundable pet free per pet.

 

All properties follow a dog breed restriction list, which can be found in our Pet Policy

How do I submit a maintenance or repair request

Requests for maintenance and repairs should be made online using the electronic Maintenance Request Form

 

For emergency maintenance and repairs, please contact 248.752.0103.

What maintenance am I responsible for?

Tenants are generally responsible for basic and routine maintenance. Cleaning, changing light bulbs, testing and changing smoke and carbon monoxide alarm batteries, changing furnace filters, lawn and seasonal outdoor maintenance including gutter cleaning, removal of snow from sidewalks and driveways, etc. The Landlord is responsible for the larger routine maintenance items and repairs including roof, structure, pipes, fixtures, etc. Damage done to the property outside of normal wear and tear would be the tenant’s financial responsibility. 

 

If you need referrals or guidance regarding a maintenance item, we can help.

 

Please feel free to submit a Maintenance Request Form

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